Terms and Conditions

1. Introductory provisions and parties

The service is operated and provided by Ing. Martin Polak / AlgoRhino, Company ID (IČO) 29812798, registered address Nebovidy 151, 664 48 Nebovidy, Czech Republic (the “Provider”). Contact: martin@itacademy-martin.com.

The contracting party (buyer) may only be an adult natural person (typically a parent or other legal guardian) or a legal entity (a school or educational institution). A child who uses the course is only an authorised user of access set up by the contracting party; the child is not a party to these Terms.

A consumer is a natural person who concludes a contract with the Provider outside their trade, business or profession. Entrepreneurs (including schools acting in the course of their activity) are bound by these Terms as applicable, unless stated otherwise.

2. Subject of the service and account

The service provides digital educational content for teaching programming and web development to children and young people: lessons, materials, completion certificates and related website features. Part of the content may be free; selected levels and school packages are paid.

School licences allow a school or teacher to create classes with a limited number of seats; pupils join with a class code and a nickname.

• An account is typically created by a parent (family access) or a teacher / school (school administration). Details must be true and up to date.
• The contracting party is responsible for protecting login credentials and ensuring that only authorised users access the service under the purchased licence.
• Transferring an account, sharing access, or otherwise circumventing the paywall, seat limits or technical restrictions is prohibited.
• Purchase grants a non-exclusive, non-transferable licence to use the content for personal or school teaching according to the purchase type. You may not copy, sell or redistribute the content as your own course without the Provider’s written consent.
• The Provider may restrict or terminate access in case of serious breach of these Terms, abuse of the service or unlawful conduct.

3. Order, price and payments

An order is formed by completing payment via the Stripe Checkout payment gateway. Before payment is completed, the price, currency and product description are shown.

Prices are shown on the website including applicable VAT where it applies. Currency follows the offer on the relevant language version of the site (typically CZK or EUR).

After successful payment, the Provider unlocks the purchased content on the buyer’s account. A tax document / invoice is usually issued by Stripe to the e-mail provided at checkout.

• One-off level purchase: access to the purchased level (or its content) for the given account according to the current offer, unless stated otherwise for the product.
• School licence: time-limited access (typically 1 year) for the school, selected package and number of class seats as ordered.
• If payment is not completed or is cancelled, no contract is formed and paid content is not activated.

4. Withdrawal from the contract (digital content)

If you are a consumer, you generally have the right to withdraw from a distance contract within 14 days of conclusion, without giving a reason.

For a contract for digital content not supplied on a tangible medium, under Section 1837(l) of the Czech Civil Code you may not withdraw if performance began with the consumer’s express prior consent before the withdrawal period expired and the consumer was informed that the right of withdrawal would thereby be lost.

By completing payment and starting to use (being given access to) the digital content, the consumer expressly consents to performance beginning before the 14-day period ends. The right of withdrawal ends when the content is made available.

This does not apply where content was not properly made available, or where there is a justified complaint about defective performance. A business (school) does not have the consumer’s statutory right of withdrawal unless the contract or law provides otherwise.

Requests for individual assessment (e.g. an obvious payment error) should be sent to martin@itacademy-martin.com.

5. Rights arising from defective performance (digital content)

Digital content must have the characteristics stated by the Provider and be fit for the purpose for which content of that kind is usually used — in particular as regards functionality, compatibility and interoperability with common devices and browsers supported by the service, as described on the website or in support materials.

For the duration of access to purchased content, the Provider will provide updates to the content or system that are necessary for the content to remain in conformity with the contract and to maintain reasonable security and functionality.

Complaints about technical faults, missing access after payment or duplicate payments should be made without undue delay by e-mail to martin@itacademy-martin.com. Include the account e-mail, a description of the issue and, if possible, the Stripe payment / invoice number.

The Provider will remedy the defect by restoring access, re-enabling content, or — if that is not possible or proportionate — by another means including a refund, in accordance with applicable law. Consumers’ mandatory statutory rights are not limited.

6. School licences

For a school licence, the contracting party is the school or the teacher administering the school account. Pupils are not contracting parties; they join as users with a class code and nickname.

• The licence is limited by the number of seats, the validity period and the selected package as ordered.
• The teacher / school is responsible for sharing the class code only with authorised pupils and for observing seat limits.
• Misusing school codes outside the class for which the licence is intended, or circumventing capacity limits, is prohibited.
• When the licence expires, school access to paid content may be restricted or terminated.

7. Out-of-court dispute resolution (ADR)

If you are a consumer and a dispute arising from the contract cannot be resolved directly with the Provider, you may use out-of-court consumer dispute resolution. The competent body is the Czech Trade Inspection Authority (ČOI), website: www.coi.cz.

Online dispute resolution is also available via the European Commission’s ODR platform: https://ec.europa.eu/consumers/odr.

Please contact us first at martin@itacademy-martin.com — most issues can be resolved by agreement.

8. Governing law and final provisions

These Terms and the contractual relationship are governed by the law of the Czech Republic. This does not affect mandatory consumer rights under the law of the consumer’s habitual residence where EU or national law grants them.

Disputes shall preferably be resolved by agreement. Unless otherwise agreed and unless mandatory rules provide otherwise, the courts of the Czech Republic have jurisdiction.

The Provider may update these Terms. Contracts already concluded are governed by the version in force at the time of the order, unless the law provides otherwise. The current version is always published on this page.

Details of personal data processing are set out in the Privacy Policy. Copyright in the content is governed by the Copyright and Terms of Use page.

Questions about the Terms and orders: martin@itacademy-martin.com.